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By clicking “Accept”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Cookie Policy for more information.
In Europe and Spain, there are data protection regulations designed to safeguard your personal information, which our entity is required to comply with.
Therefore, it is very important to us that you fully understand what we will do with the personal data we request from you.
We will be transparent and give you control over your data, using simple language and clear options that will allow you to decide what we will do with your personal information.
Please, if after reading this information you still have any doubts, do not hesitate to ask us.
Thank you very much for your cooperation.
In general, your personal data will be used to maintain a relationship with you and provide our services. Additionally, it may be used for other activities, such as sending you advertising or promoting our activities.
Your personal data is necessary to be able to maintain a relationship with you and provide our services. In this regard, we will provide you with a set of options that will allow you to clearly and easily decide how your personal information is used.
Generally, only the authorized personnel of our entity will be able to access the information we request.
Similarly, entities that need to access your information so that we can provide our services may also have access to your data. For example, our bank will know your details if the payment for our services is made via card or bank transfer.
Additionally, your information will be shared with public or private entities when we are legally required to do so. For example, Tax Law requires us to provide the Tax Agency with certain information about economic transactions that exceed a certain amount.
In the event that we need to disclose your personal information to other entities beyond the aforementioned cases, we will request your prior permission through clear options that will allow you to decide.
We will protect your data with effective security measures, depending on the risks involved in using your information.
To this end, our entity has implemented a Data Protection Policy, and we conduct annual audits to ensure that your personal data is secure at all times.
There are countries in the world that are safe for your data and others that are less so. For instance, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not safe in terms of data protection.
If it becomes necessary to send your data to a less secure country in order to provide you with a service, we will always ask for your prior consent and apply effective security measures to minimize the risks of sending your personal information to another country.
We will keep your data during our relationship and as long as the law requires. Once the applicable legal time limits have expired, we will delete your data securely and in an environmentally friendly manner.
You can contact us at any time to find out what information we hold about you, correct it if it is incorrect, or delete it once our relationship is over, provided that doing so is legally possible.
You also have the right to request the transfer of your data to another entity. This right is known as "portability" and can be useful in certain situations.
To exercise any of these rights, you will need to submit a written request to our address, along with a copy of your ID, to help us verify your identity.
In our offices, we have specific forms available for requesting these rights, and we are happy to assist you in completing them.
For more information about your data protection rights, you can visit the website of the Spanish Data Protection Agency (www.agpd.es).
You can withdraw your consent if you change your mind about how your data is used at any time.
For example, if you previously expressed interest in receiving advertising about our products or services but no longer wish to receive it, you can inform us by using the opt-out form available in our offices.
If you believe your rights have been violated by our entity, you can file a complaint with the Spanish Data Protection Agency through one of the following methods:
Filing a complaint with the Spanish Data Protection Agency is free, and no legal representation is required.
Our policy is not to create profiles on the users of our services.
However, there may be situations where, for service provision, commercial, or other purposes, we may need to create profiles about you. An example would be using your purchase or service history to offer you products or services tailored to your preferences or needs.
In such cases, we will implement effective security measures to protect your information at all times from unauthorized individuals who may seek to misuse it for their own benefit.
Our policy is not to use your data for purposes other than those we have explained to you. If, however, we need to use your data for different activities, we will always request your prior consent through clear options that allow you to decide on the matter.
